How can we help?

Browse the menus or search for a bottle, add it to your cart, then check out. You need to be 18 or over to buy alcohol. Once your order is confirmed we email you the details.

Your online orders add up. Spend $500 within 60 days and we email you a $10 gift card to use on your next order. The 60 days start with your first order; sign in so your orders count.

Orders are packed quickly, so once the courier has picked yours up it's too late to change or cancel. Contact us straight away on 09 623 1903 or info@liquorlibrary.co.nz and we'll tell you what we can do.

Yes. Bottles and cans go out with no price tags or invoices, and you can enter a different delivery address at checkout. The invoice goes to your email, not the parcel. For a ready-made gift, see our gift boxes and gift cards.

Anywhere in New Zealand, sent from our Auckland store. Waiheke and Great Barrier Island cost extra; we'll contact you about it. Read the delivery policy.

Standard delivery goes NZ-wide, and express is available in the Auckland CBD only. You see the price at checkout before you pay. Most orders arrive in 1 to 2 business days in Auckland and 3 to 5 elsewhere, with 2 to 3 more for rural addresses. Read the delivery policy.

Once the courier scans your parcel we email you a tracking link. Big orders can come in more than one parcel, so check every tracking email.

No, we only deliver within New Zealand. You can send it on from a New Zealand address yourself.

Yes. You must be 18 or over, and photo ID is checked when your order arrives.

Take a photo and report the problem straight away, with your order number. We'll sort it out with the courier and get back to you.

First check your emails: your order may come in more than one parcel. If something is still wrong or missing, report the problem and we'll fix it.

Tell us about damaged, wrong or missing items within 3 days of delivery. Read the returns policy.

Yes. Search for "organic" or "vegan" to see them all.

Yes: soft drinks, soda and sparkling water, juices and mixers. Search for "non-alcoholic" or the brand you want.

Use search, or ask us. We can often get it in.

All prices and delivery costs include GST. You pay securely at checkout, where you'll see every payment option.

Yes. Checkout is encrypted and we never see or keep your card details. We only share your name and address with the courier, and we follow the Privacy Act and the Consumer Guarantees Act.

Go to My account to edit your details. Forgot your password? Choose "Forgot your password" on the sign-in page and we'll email you a link.

No. Gift cards are online only: spend them at liquorlibrary.co.nz, not in our stores.

Yes. Licensed venues and distributors get trade pricing across our range. Open a trade account.